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Archive for July, 2010

Why use a travel agent to book my trip instead of booking on the internet alone? As a business trip, I have this sort of thing a lot.
This article will reveal how they responded to this question and how you can benefit from using the services of a professional travel agent versus booking your trip online using a travel search engine.

1. Save time.
Sure you can spend hours, days, even months looking for destinations that go from place to place to plan your travel itinerary, but because you want to do that? Time is a precious commodity that can never go back. While you are spending all this time researching and going from one place to another to see if you can get more, you could easily get on the phone to ask a travel agent do this research for you. Professional travel agencies are trained to do this because it is their job.

2. Use knowledge of staff and resources.
Travel agents are trained travel professionals. It’s your job to know the details of popular tourist destinations. Although there are a lot of information on the Internet accessible to the public, tourism professionals has direct knowledge of many or most of the destinations you can choose to visit.
Secondly, professionals often travel resources for inventory, special offers and discounts available only to travel professionals to offer their customers.

3. Supporters of travel agents for you in case something goes wrong during the trip.
Let’s say you have booked a flight and hotel online with one of the travel Web sites highly publicized.

The test is confirmed and realizes you’ve booked the wrong date. This is called customer service and wait and wait and finally get a customer service representative then said that there is a cost to change your reservation. Again, you’re stuck with a problem, call customer service again.
Now I’m not implying that a travel agent could have avoided all this, but as a member of the travel industry, travel agencies have special relationships with travel suppliers. A call report or a letter from a travel agent is more likely to get a quick response from a letter from you, because the relationship with the supplier of travel agencies.
Do you think you pay more for using a travel agency? It is a false assumption to think that using the services of a travel agent will be more expensive to book your travel online.

Third of all online transactions are travel related One is the tension of the online travel industry on the Internet. All-over, the sale of travel products is ideal for the online channel because of the existence of a vast network of global travel suppliers (e.g. airlines, hotels and tour operators) and a widely dispersed customer pool leads to a process of order fulfillment simple as there is no physical product is delivered to the customer.

All airlines have their own popular web sites that help customer’s tickets on-line and build brand awareness as well. Travel agencies have also developed an Internet presence and creating them with travel Web sites with detailed information and online booking features. Elite also alerts with detailed travel brochures and travel tips. Although the airlines to encourage consumers to book directly through their web sites to reduce distribution costs by eliminating the commission paid to agents, the appearance of marks and / or product knowledge, has limited impact of these sites in a single brand. In comparison, the online travel agency has grown in popularity, making it easier to find the best travel deals through various airlines that offer independence and choice in terms of different brands and a wide range of products. For example, giving information not only on flights, but the decisions of a traveler takes after landing, such as car rental, hotel reservation, etc.

The mediating role of online travel agency is not unlike the role traditionally marks the travel agent of the high street. The travel system now has check mark in the important stages in the cycle of a person on vacation. Online Booking is the first among them. It divides the tracks of the traveler, offering multiple options and choices, such as reduced prices, packages, etc.

Those companies that see the online travel agency as a competitor but a strategic partner to expand its range, you can always lose incremental sales and profit opportunities. That’s why travel agents are certainly an asset rather than a poison for the airline industry.